一、公司介绍
花旗集团，是全球的金融服务机构，资产达1兆美元，于全球雇有二十七万名雇员，为逾一百多个国家约二亿消费者、企业、*及机构提供品种繁多的金融产品及服务，包括消费者银行和信贷、企业和投资银行、保险、证券经纪及资产管理服务。
集团于1998年随花旗集团及旅行家集团合并而成立，该宗并购涉资700亿美元。以红色雨伞为标志的花旗集团旗下的主要品牌包括：花旗银行、旅行家集团、所罗门美邦、CitiFinancial及Primerica金融服务公司。
花旗集团的决策人包括,前旅行家集团*兼行政总裁，现任集团*兼行政总裁Sanford I. Weill;于克林顿执政期间出任美国财长，现为集团联席会*的Robert Rubin(鲁宾);及总裁Bob Willumstad。
花旗集团2000年的核心收入达140亿美元，2001年收入达146亿美元，为全球盈利及财政最稳健的公司之一，其股本总值达880亿美元(2001年)。雄厚的资本促使集团能运筹帷幄，顺利过渡逆境并于不同的经济环境中大展鸿图。
集团于2000年及2001年的一般股本回报率分别为24%和20%。集团的目标是，提供可观的回报;每五年提高盈利一倍;把股本回报目标定于每年增长20%;维持及提升于科技领域的领导地位;及为雇员提供有利发展的优良环境。
二、招聘岗位
Consumer Banking - Full Time - Undergraduate / Masters - Management Associate Program - China
Close date28 Feb 2015 - 11:00PM (GMT)
Consumer Banking - Summer Internship - Undergraduate / Masters - Country Summer Program - China
Close date30 Nov 2014 - 12:00PM (GMT)
Global Functions - Management Associate - Management Associate Program - Specialist (Operations & Technology) - China
Close date01 Oct 2014 - 9:00PM (GMT)
Consumer Banking - Management Associate - Management Associate Program - Hong Kong
Close date30 Nov 2014 - 12:00PM (GMT)
Consumer Banking - Summer Internship - Undergraduate / Masters - Country Summer Program - Hong Kong
Close date30 Nov 2014 - 12:00PM (GMT)
Institutional Clients Group - Full Time - MBA - Global Markets - Hong Kong
Institutional Clients Group - Full Time - MBA - Investment Banking - Hong Kong
Institutional Clients Group - Full Time - Undergraduate / Masters - Global Markets - Hong Kong
Institutional Clients Group - Full Time - Undergraduate / Masters - Investment Banking - Hong Kong
Institutional Clients Group - Management Associate - Management Associate Program - Generalist - Hong Kong
Close date11 Nov 2014 - 1:00AM (GMT)
Institutional Clients Group - Management Associate - Management Associate Program - Specialist (Finance) - Hong Kong
Close date11 Nov 2014 - 1:00AM (GMT)
Institutional Clients Group - Management Associate - Management Associate Program - Specialist (Operations & Technology) - Hong Kong
Close date11 Nov 2014 - 1:00AM (GMT)
Job titleAsia-Pacific - Institutional Clients Group - Summer Internship - MBA - Investment Banking - Hong Kong
Institutional Clients Group - Summer Internship - Undergraduate / Masters - Country Summer Program - Hong Kong
Close date28 Feb 2015 - 11:00PM (GMT)
Institutional Clients Group - Summer Internship - Undergraduate / Masters - Global Markets - Hong Kong
Institutional Clients Group - Summer Internship - Undergraduate / Masters - Investment Banking - Hong Kong
三、招聘流程
What the application process looks like
As we mentioned, the details can vary from program to program, but broadly a successful application process includes the following steps:
We'll come and visit - campus events:
Though not technically part of the application itself, this is one of the best ways to find out more about us, and if your future could be here. Check out our events page to see where we'll be visiting.
You'll get a chance to talk to the actual people who work here - from recent joiners to experienced professionals in different business areas. This is invaluable insight into what makes us tick.
Apply online:
Once you've had a good look through the careers section of our website and know the area(s) and program(s) you'd like to apply for, it's time to put it in writing and submit an application.
What we need from you:
Your CV/resume - with full academic background including subjects, grades (gained so far and/or predicted), and all other relevant details
A cover letter - why are you interested in financial services? Citi? Your business area? Tell us here. We'd also like to know what makes you great on top of your academic achievements. What else have you done that you are proud of, and what skills from those things will be of use here?
Answers to our online application questions
Once you submit your application, we will personally review and carefully consider it.
Let's talk - first-round interviews:
Many of our roles will involve a first-round interview where we get to talk. This stage is usually two 40-minute interviews with the part of the business you've applied to, and it's at our offices or it may be over the phone. We give you more information at this stage but broadly at this stage what we're looking for is:
Your experiences so far and how they match up to the key skills we're after
A spark. Interest and motivation for us, the industry and your chosen business area
Our team will meet with everyone that met with you and carefully consider your performance against the specific criteria that match the roles. If things are still looking positive, we'll ask to meet you again in the next (and usually final) stage.
注意事项：
Here are some hints and tips that may help you get the role you really want with us:
Start early:
As you can see, our recruitment process can take a little time so don't wait for the deadlines. Generally our full-time recruitment process starts in the late summer, so ideally you'll be applying before mid-September. Our summer recruitment process starts in the winter, so start looking at applications in November/December.
Come to an event:
As we mentioned, our on campus events provide invaluable insight into life at Citi, the different business areas and finding the perfect role for you. Make sure you come and meet us.
Use our resources:
We do our best to give you every chance to shine, and there is plenty of information on offer on our website, both before and during the recruitment process. It's up to you to make the best use of it.
Answer our "Citi-fit" questions:
We've seen thousands of people go through this process, so we know what works. Check out the questions below and see how many you answer "yes" to. The higher the number, the better prepared you are to start your application, and the more suited you are to finding your place here.
Do you relish the chance to have early responsibility?
Do you get bored by not being challenged?
Do you enjoy working with other people in a team?
Do you always take the initiative and drive things forward?
Do you feel you understand at least the basics of Citi and how we work (having read our website)?
Do you know exactly why you want to apply for your particular business area (having thoroughly researched it)?
Do you have an excellent academic record?
Do you want to make a difference and create change?
面试技巧：
Putting together your CV or resume
Your CV/resume is your single most important marketing tool; its purpose is to "show us who you are on paper" and get you an interview - it'll then be used as a starting point for the interviewer when we talk. We wanted to give you some thoughts on how to make the most of it. It should present your qualifications, skills and attributes to us in a way that shows us how suitable you are for the role.
It should be a clear and well-presented snapshot of information about you. Early on in your career your education is likely to be your strongest selling point, so include that first. Make sure you include other main selling points and evidence that you have the key things an employer is after.
It may help to follow a set format, for example:
Personal Details: All your personal details should go at the top. Include your name, address, telephone number(s) and e-mail address
Education: Your most recent educational information should be listed first. For each degree-level qualification include the degree type, e.g., Bachelor's, Master's, etc., where you studied (your university), subject(s) studied and the grade you got, e.g., classification (UK) or GPA (U.S.). You can put expected grade if you haven't yet gotten your results
Work Experience: Should be listed in reverse chronological order; that is, put your most recent job first and work backwards. Include dates of employment, the name of the organization, location of work (city and state or city and country). Then summarize your experience with focus on specific skills and achievements you gained that would make you the right person for the job you're applying for
Skills: You may wish to list key or special skills such as language skills or IT literacy. Technology applicants usually include a full and clear summary of the IT applications and systems they've worked with
Hobbies and Interests: Summarize your hobbies and interests by drawing attention to your skills and achievements in these areas. Diversity is important to Citi - and we will probably ask you more about your passions outside academia.
At a glance, your CV/resume should appear ordered, readable and pleasing to the eye, with sections and headings clearly marked. Keep it to no more than two sides, and stick to a standard typeface such as Arial or Times New Roman in at least 9 point.
The best way to check it is to have lots of people look at it and give you feedback. Ask friends, family, career counselors and alumni (especially those who work in our industry). Accuracy is important; system spell-check is no match for a human eye to proof it for you.
面试准备：
Good preparation is essential if you're going to maximize your impact on us when we meet. Most college/university Career Services will run practice interview sessions, which is the best place to rehearse in a supportive environment. The feedback you'll get from this sort of "live practice" will definitely add to your confidence.
It's worth thinking about which competencies the interview is likely to focus on - read our literature and websites for clues. Have as many examples of projects, or work experience, to hand as possible.
Scripted answers sound false and skilled interviewers can usually spot this. We're looking for real experiences you've had that you can tell us about in a natural, engaging way.
As well as talking about your experiences, you'll also be asked about why you applied to the position, the division, the organization and the industry - so think about the answers to these. Inform yourself as much as you can. We don't expect you to know everything, of course, but we do want to see that you're really interested and curious about us; from our corporate history, to our position in the industry, to our clients, products and competitors.
Remember though, each interview is a two-way process with both sides finding out more about the other. Think about what you still want to know and have some intelligent questions prepared.
On the logistics side, it's a good idea to find out (in advance) exactly where and when the interview will take place, how you're going to get there and how long that journey will take you.
On the Day
Here are some tips to help on interview day:
Dress appropriately; don't wear casual clothes even if you know the company has a dress-down policy. First impressions are very important
Always bring extra copies of your CV or resume - even if you're sure the interviewer has one.
Know where your interview is and arrive ten minutes early (so allow for travel delays in your planning!)
When you meet or are introduced to anyone three things matter - a firm handshake, eye-contact and a smile
A lot of communication is non-verbal, so think about your body language. Slouching, folding your arms or fidgeting suggests you're not interested in the conversation. It's much better to appear enthusiastic and show that you're listening by sitting up straight, leaning forward and maintaining eye contact
Try to keep your answers succinct and articulate. Avoid waffling, but also avoid single "yes" or "no" answers. As a general rule it's a good idea to qualify your answers with an example or two so you can show off your strengths with some real stories
Breathe. Don't feel you have to give an immediate answer to a complicated hypothetical question. It is perfectly acceptable to pause and gather your thoughts before answering
At the end of the interview, it's a good idea to show how keen you are by thanking the interviewer, asking questions, and being curious about the next steps
If you're not successful, see it as a learning experience and ask for verbal feedback - then you can use that for your next opportunity
常见面试问题：
This is by no means a script or exhaustive list, but these are the kinds of things you may be asked:
Why have you applied to Citi?/What attracted you to Citi?
What do you know about our business/the financial services industry?
What qualities/skills do you have which make you suitable?
Describe your ideal position within our company.
What are your future goals?
Where else have you applied, and why?
What degree classification/GPA are you expecting?
Why did you choose to study at ________ university/college/business school?
What have you learned at university/college/business school that you can bring to this position?
Tell me about your involvement in _________ (e.g., student society, sports team).
Can you give me an example of when you have worked in a team?
Tell me about a time when you were under intense pressure.
Give me an example of a time when you handled a major crisis or problem?
Give me an example of where you showed leadership.
What are your strengths/weaknesses?
What did you gain from your previous work experience/internship(s)?
What do you do in your spare time?
Do you have any questions to ask me?
行业知识：
We're often asked, "How much do I actually have to know about banking/finance during an interview?" We do expect you to have some knowledge, but we don't assume you are an expert. You will be expected to have an understanding about the position you are applying for and the industry in general, which means you do need to do your research. The best place to do this is undoubtedly our recruitment events, where you'll have the opportunity to talk to employees, and see what it's like "from the inside". Come to the events with key questions up your sleeve to make the most of the conversations you have, such as:
What do you do on a day-to-day basis?
What do you think are the key skills you need to do your job?
What attracted you to the financial services industry and why?
Competencies
We have what we call "competency-based interviews" - this means we structure our questions in order to get information about how you behave against specific job-related competencies. A "competency" is a type of behavior that, through our experience, we know is useful and relevant to the job. For example, being "detail conscious". There are some more examples below.
During this type of interview, we'll ask you lots of open questions (e.g., "Tell me about a time when you've shown X..."), and hope you can give us examples from your own experience. It's worth you preparing in advance - thinking about situations and projects you've done that demonstrate your skills well.
Below is a list of competencies that could be assessed during the interview process (not exhaustive, but should give you a starting point):
Adaptability
Analysis and Problem Solving
Commercial Awareness
Communication
Confidence
Decision Making and Judgment
Influencing and Persuasiveness
Leadership
Motivation
Relationship Building
Teamwork
四、联系方式
For Asia Pacific - asia.graduate.recruitment@citi.com
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